Italian hospitality and luxury
Italian hospitality and luxury
in the heart of Riviera Maya


Lots of useful services to make your stay in Tulum unique

For your stay in Tulum, we want to offer you only the best so that you can experience the vacation you have always dreamed of. Here are some of the services that will make this possible!


24-hour Reception

At Hotel Panacea, we always guarantee you maximum intimacy and privacy, but for your every need, you will always find someone ready to help you. Contact the 24-hour receptionist service: we will be happy to provide you with the information you need and satisfy your every wish.

Night watchman and guaranteed security

We want you to feel as relaxed and safe as you feel at home, which is why our facility is fully video-monitored; we have a night watchman and a power generator to always have access to essential services in case of a brownout, which is a frequent occurrence in Mexico.

Parking lot

If you reach us by car or have rented a car to get around in, you can take advantage of our private parking lot with video surveillance. Park your car without fear of leaving it unattended on the street, and yet being able to use it whenever you want.

Transfers to and from the airport

Upon request and with advance reservation, we can organize transfers to and from the airport: an easy way to reach the facility without renting a car or taking public transportation. Convenient, right?

Shuttle bus within walking distance

The beaches are just a few kilometers away and reaching them is very easy: The shuttle bus stop for the sea is just 300 meters from the hotel and for a minimal cost you can move effortlessly between the coast and the center. You get on next to the hotel and get off wherever you want!


Bicycle, scooter and motorcycle rental

If you prefer a nice bike ride to the shuttle bus so you can soak up the atmosphere and observe the beauty of the area, you can take advantage of the bike rental service. Just tell us how many you need and whether you want normal or electric bikes, we’ll take care of the rest! And for two-wheel enthusiasts, scooter and motorbike rental is also available!

Making reservations for excursions and tours

Do you want to buy a tour, find out which beaches are the most beautiful, make a reservation at a nice restaurant, or have a special experience? Our front desk is a real info point you can turn to in order to make your vacation even better and to get the best piece of advice for discovering Tulum. Don’t hesitate to ask! Don’t hesitate to ask!


Do you want to set off on a discovery of the surroundings?

Check out all the things to do and see near Tulum!
Pool & Wellness
Panacea Luxury Hotel Tulum
Calle 6 Sur, La Veleta Tulum - Quintana Ro Mexico